Privacy Policy

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, use our services, or communicate with us. This may include:

• Account information (name, email address, password)
• Student profile data (country of origin, city in Germany, study status)
• Usage data and preferences within the platform
• Communications with our support team

2. How We Use Your Information

We use the information we collect to:

• Provide personalized student guidance and roadmaps
• Send you relevant reminders and notifications
• Improve and develop our services
• Communicate with you about your account and our services
• Ensure platform security and prevent fraud

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

• With your explicit consent
• To comply with legal obligations
• To protect our rights, privacy, safety, or property
• With trusted service providers who assist in operating our platform (under strict confidentiality agreements)

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure data transmission, and regular security assessments.

5. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your account and associated data at any time.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access and receive a copy of your personal information
• Update or correct your personal information
• Delete your personal information
• Restrict or object to processing of your information
• Data portability

7. Cookies and Tracking

We use cookies and similar technologies to enhance your experience, understand usage patterns, and improve our services. You can control cookie preferences through your browser settings.

8. International Data Transfers

Your information may be processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

9. Children's Privacy

Our service is intended for students who are at least 16 years old. We do not knowingly collect personal information from children under 16 without parental consent.

10. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us through our support channels or email us at privacy@ankomma.de.